A truly reliable hosted platform
When you become a Chilli Comms customer, you can have confidence in the reliability of your new hosted phone system. Optimum up-time is at the forefront of the design and structure of our VoIP network architecture.
Agnostic phone servers
By powering the Chilli VoIP platform primarily by a database as opposed to a phone server, we benefit from a significant advantage when choosing our system platform. This provides heightened resilience for our VoIP service, as we have been able to integrate with numerous phone server platforms, thanks to our software defined networking.
Top level SIP Providers
Local networks are, rightly so as they are often the main culprit, blamed for poor call quality. But they’re not always 100% at fault, so to ensure the best level of call quality possible throughout our network, we only use tier 1 SIP providers, such as BT IPEX, Voxbone and Colt.
Top level Interconnects
To be able to deliver a reliable VoIP platform, we are reliant on working with other providers who care as much about performance as we do. And that’s why at our 3 data centres we have interconnected with only the most reliable, efficient providers, who have passed our rigorous testing processes, for connectivity, back-up, SIP, and all other services.